Service Agreement Us

2.2 The customer must (a) allow Qubit to support and cooperate with Qubit in order to control actual page view data and/or actual transaction data (if any) for the purposes of calculating subscription fees; b) Qubit: (i) to grant all necessary cooperation to this agreement; and (ii) any access to the information necessary to enable and receive products, including access to customer data, security access information, and configuration settings and services; (c) comply with all applicable laws and regulations of a government authority with respect to its activities under this agreement; (d) to carry out all the tasks defined in this agreement in a timely and efficient manner. In the event of a delay in providing assistance or information by the customer, as agreed by the parties, Qubit may adjust the agreed delivery schedule or plan so that it is reasonably necessary to compensate for the delay; and (e) are solely responsible for the purchase and maintenance of the customer`s computer equipment, network connections and communications, as well as their security; (ii) any problems, conditions, delays, delivery defects and any other loss or damage caused or caused by the internet or related to the customer`s network or telecommunications connections; and (iii) all customer account uses. Customers are committed to ensuring that their network and systems (including their Internet browser) meet the specifications provided by Qubit in its modified or modified version. “eligible downtime”: (a) inoperability due to scheduled or emergency maintenance (which occurs during scheduled maintenance or emergency maintenance periods); (b) problems caused by the customer or its telecommunications and internet services; (c) problems caused by software or hardware not provided or controlled by Qubit or by third-party services to which the customer subscribes (for example. B web hosting services); (d) problems arising from events of force majeure, as stipulated in the agreement, as well as acts of war or nature; (e) problems arising from the actions or omissions of the client, his representatives, his staff or his contractors; (f) problems resulting from errors in the software provided by the client that Qubit could not have detected through due diligence prior to the outage; (g) problems arising from the customer`s inability to implement device or software changes, which are reasonably recommended by Qubit in writing, as essential for maintaining service levels after a change in the customer-managed operating environment; (h) interoperability resulting from a growing demand for customer-driven system resources, which Qubit did not allow sufficient time to absorb them; (i) operational issues as part of an emergency recovery plan (provided Qubit has fulfilled its core operational obligations); (j) the availability of products after the agreement expires; (k) the customer`s failure to comply with the notification sections of this ALS; (l) negligent or intentional misuse of the product or additional services provided by the customer; (n) products, characteristics and functions identified as such by Qubit, “beta,” “tester” or “limited availability”; (o) software that has not been modified by the customer; and (p) the suspension or termination of the additional product and services by Qubit, in accordance with the agreement and/or the corresponding sales order form. Non-invitation and non-competition clauses also fall to the client and whether he or she wants to prevent the claimant from unfairly competing or recruiting business for a period of time. The notice relates to the time a party makes available to another party if it wishes to terminate its obligations under the agreement before the agreed end date. The purpose of the communication is to enable the service provider to find another job or client to find a replacement service provider.